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Phoenix Models
Phoenix DHL Polar Air Cargo 1:400 Boeing 747-46 04420
Phoenix DHL Polar Air Cargo 1:400 Boeing 747-46 04420
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Shipping, Returns + Local Pickup
Shipping, Returns + Local Pickup
At MTS, we strive to deliver you the lowest possible shipping cost while taking extra time to package your order to ensure a safe delivery. Each item is inspected carefully before shipping and delicately packaged to avoid any damage during the shipping process.
The shipping cost for your order is based on the item's size, weight, shipping method and delivery address. Your shipping cost will be calculated based on the current shipping rates.
MTS is committed to shipping out all orders within 2 business days. Delivery time will vary based on your location.
All Pre-Orders will be shipped out within 2 business days of MTS receiving the item. The shipping cost will be calculated based on the current rates at the time of shipment.
Please exercise caution when removing your items from the packaging. Diecast models are very delicate. Propellers, antennas, and canopies will break easily if not handled with care. MTS inspects all items for damage prior to shipment. If you receive a damaged item, please contact MTS within 7 days of the shipping date at 937-320-1428 or email info@mtsaviationmodels.com, we will determine if a claim needs to be filed with the shipping company.
If you would like to return or exchange an undamaged item, please contact MTS within 14 days of the shipping date at 937-320-1428 or email info@mtsaviationmodels.com to start the return process. Once your item is returned to us, it will be inspected to ensure it is returned to us in a salable condition in the complete original packaging. You will receive a full refund for the item purchased but the original shipping charges are non-refundable.
Local Pickup is available Monday thru Saturday 11am-4:30pm. All orders placed by 1pm will be available for same day pickup. An email will be sent to you when your order is ready for pickup. If you prefer to meet us curbside, please call MTS at 937-320-1428 upon your arrival to the shop.
